Shipping

  1. What are the delivery/collection options?


    Click & Collect      
    The earliest collection date available will be 3 days after your order has been placed. You’ll receive an email once your item is ready for collection.  

    K/WOODS SHOP AT METRO PARAGON  
    290 Orchard Road  
    #02-28 Paragon  
    Singapore 238859  
    Daily from 11am – 9pm 
     
    Please present your order confirmation email for verification purposes.  
     
    Local Delivery  
    You will receive your order 3 working days after your order has been placed.  
     
    For a minimum net purchase of S$150 on KWOODS.COM.SG, customers are entitled to complimentary local delivery within Singapore. For purchases below S$150, a shipping fee of S$5 applies*  
     

  2. I have selected the wrong delivery option by accident. What do I do? 
    We are not able to change the type of delivery / collection method once your order is out for delivery. 

    For urgent enquiries, you may contact us at support@kwoods.com.sg or WhatsApp: 8031 5015 daily from 10am – 9pm. 
  3. Where do you ship to?
    We currently ship within Singapore only.

  4. How much does shipping cost
    Standard Shipping: S$5 (Free for orders above $150)
    Click & Collect: Free

  5. How can I track my order?
    Once your order is shipped, you will receive an email with a tracking link.